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Your trust is essential to how we move freight and support businesses. This policy explains how Fortix Logistics collects, uses, and protects information when you use our services.
Fortix Logistics collects details you share when requesting quotes, scheduling jobs, contacting support, or creating an account. This can include your name, business name, delivery and billing addresses, phone number, email, and shipment requirements.
We also keep transaction and delivery records needed to provide our logistics services, resolve disputes, and maintain accurate business reporting.
We use personal and business information to coordinate deliveries, provide updates, process payments, manage accounts, and improve operational efficiency across our logistics workflows.
Information may also be used for customer support, service planning, internal analytics, fraud prevention, and legal compliance.
Fortix Logistics currently operates ground delivery in Barbados only. Our services, data handling activities, and customer support are primarily designed for individuals and businesses located in Barbados.
If data is shared with providers used to support our operations, we apply reasonable safeguards and only share what is required for service delivery.
We do not sell your personal information. We may share data with trusted partners such as payment processors, software providers, or subcontracted service professionals when needed to complete requested services.
We may also disclose information when required by law, regulation, court order, or to protect rights, safety, and property.
We retain records for as long as needed to provide services, maintain business records, comply with legal obligations, and handle account or audit requests.
Fortix uses administrative and technical safeguards to protect data. While we work to secure all systems, no online platform can guarantee absolute security.
You can request access, correction, or deletion of your personal information by contacting us directly. We may request verification before completing any request.
You can also opt out of non-essential communications while continuing to receive messages required for account or service updates.
For privacy questions or requests, contact Fortix Logistics at info@fortixlogistics.com or call +1 (246) 248-0871.
Address: Mile and A Quarter, St. Peter, Barbados, BB26016.